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How to cancel / change my reservation

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Membership programs

Business Plus

What should I do if my Business Plus card (ex- Accor Favorite Guest Business card) is lost, stolen, or damaged ?

If your Accor Favorite Guest Business card is lost, stolen, or damaged:

  1. 1 Sign in to your account on AccorHotels.com
  2. 2 Request a duplicate card in the "My subscription cards" section

The duplicate is free.
While waiting to receive your card, you will also have the option of printing it from your account.

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