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How do I receive a reservation confirmation by text message ?

Reservations via our websites
  1. 1 To receive a reservation confirmation by text message, you must have first created an account on our AccorHotels website
  2. 2 Make sure you are logged in to your account when you make your reservation
  3. 3 If you enter your cell phone number in the online registration form (or at the end of your reservation), you will receive a free* message with your reservation confirmation number.
  4. 4 The box "I would also like to receive text message confirmation of my reservation" must be checked before you confirm your reservation
  5. 5 A text message will automatically and instantly be sent to the number entered

*Depending on pricing conditions applied by your service provider when you receive the text message.

Reservations via our mobile apps or the mobile website
  1. 1 Enter your cell phone number in the booking form to receive a free* message containing your reservation confirmation number.
  2. 2 Check the box "I would like to receive text message confirmation of my reservation" before you confirm your reservation
  3. 3 A text message will automatically and instantly be sent to the number entered
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